PISD Email and Voicemail

TEXAS Open Records Law

Anything sent through e-mail is considered a public document and can be obtained by the public and mass news media under the Texas Open Records Law. Therefore, it is important to remain professional and follow proper codes of conduct when writing email messages.


* Must be completed on-campus AND you are required to have logged into your computer 2 times prior to setting up Outlook*

Installing Microsoft Outlook (at school)

Microsoft Office - Setup Quick Reference

A Windows security pop-up will be displayed during the installation prompting you for your password.

  • Remove the (ad.) from the email address or retype your email address.
  • Enter your current network password, even if it appears to be already filled in.
  • Select "Remember my credentials" then click the OK button.

The username field needs to be complete and accurately filled in using the following context: firstname.lastname@pisd.edu

Access from the Internet  (at school or at home)

  1. Go to the website outlook.com/pisd.edu OR click the Office 365 tile in Webdesk).
  2. Enter your email address as the Office 365 ID. (john.doe@pisd.edu)
  3. Enter your PISD network password and click Sign In.

PISD Email on Smartphones

To setup PISD email on your mobile device, click the link for instructions. - Smartphone Setup (inside.pisd)

Voice Over IP

Plano ISD VOIP (Voice over Internet Protocol) provides personal voice mail box accounts for district personnel via the PISD data network.

District personnel will be assigned a voice mail box. It is the mail box owner's responsibility to monitor this mail box keeping messages current. The password for your new voice mail will be your extension number. If you do not have a voice mail box, contact your office manager.

Accessing the VOIP Voice Mail System

  • Dial from a district phone: 22189
  • Dial from an outside phone: 469-752-2189

Express Messaging

  • Dial from a district phone: 22190
  • From outside phone: 469 752-2190

Voice Mail Reference Materials